Privacy Policy

Introduction

This Privacy Policy explains how farnovesti.top Ltd ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our website farnovesti.top and our fitness coaching analytics services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

The data controller responsible for your personal information is:

• Company: farnovesti.top Ltd
• Registration Number: HE524163
• Address: Poseidonos Avenue 77, Limassol 3008, Cyprus
• Email: [email protected]
• Phone: +357 25458531

Data Collection

We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, information collected automatically through your use of our services, and information from third-party sources where legally permitted.

Information You Provide

When you interact with our website or services, you may provide us with personal information including:

• Contact information (name, email address, phone number, postal address)
• Professional information (company name, job title, industry)
• Account credentials and profile information
• Communication preferences and marketing consent
• Enquiry details and support requests
• Payment and billing information for our services
• Feedback, reviews, and survey responses

Information Collected Automatically

When you visit our website or use our services, we automatically collect certain information including:

• Technical information (IP address, browser type, device information)
• Usage data (pages visited, time spent, click patterns)
• Location information (country, region based on IP address)
• Referral sources and website navigation patterns
• Performance and error data for service improvement

How We Use Your Information

We use the personal data we collect for various legitimate business purposes. How we use your information depends on the specific services you use and how you interact with us. We use your data to provide our services, communicate with you, improve our offerings, and comply with legal obligations.

Service Provision

We use of your data to deliver our fitness coaching analytics services, including:

• Creating and managing your account
• Providing access to our analytics platforms
• Processing transactions and managing billing
• Delivering customer support and technical assistance
• Customising your experience based on preferences

Communication and Marketing

With your consent, we may use your information to:

• Send service-related communications and updates
• Provide marketing materials about our services
• Share industry insights and educational content
• Conduct surveys and gather feedback
• Respond to your enquiries and support requests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information in certain circumstances, always in accordance with applicable privacy laws and our commitment to protecting your data:

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, including:

• Cloud hosting and data storage providers
• Analytics and performance monitoring services
• Customer support and communication platforms
• Payment processing and billing services
• Marketing and advertising platforms

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations and court orders
• Protect our rights, property, or safety
• Investigate fraud or security incidents
• Enforce our terms of service

Data Security

We implement comprehensive security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response and breach notification procedures

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have several rights regarding your personal data:

Access and Portability

You have the right to:

• Access the personal data we hold about you
• Receive a copy of your data in a structured, machine-readable format
• Transfer your data to another service provider where technically feasible

Correction and Deletion

You have the right to:

• Correct inaccurate or incomplete personal data
• Request deletion of your personal data in certain circumstances
• Restrict processing of your data where legally permitted

Consent and Objection

You have the right to:

• Withdraw consent for data processing based on consent
• Object to processing based on legitimate interests
• Opt out of direct marketing communications

To exercise any of these rights, please contact us at [email protected] or +357 25458531.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention practices are based on:

• The nature and sensitivity of the personal data
• The purposes for which we process your data
• Legal, regulatory, and contractual requirements
• Our legitimate business interests

When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes
• Other legally recognised transfer mechanisms

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (where we have your email address)
• Providing prominent notice on our website

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

You also have the right to lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated. In Cyprus, you can contact the Office of the Commissioner for Personal Data Protection.

Legal Basis for Processing

We process your personal data based on the following legal bases under GDPR:

• Consent: Where you have given clear consent for specific processing activities
• Contract: Where processing is necessary to perform our contract with you
• Legal Obligation: Where we must process data to comply with legal requirements
• Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights
• Vital Interests: Where processing is necessary to protect someone's life
• Public Task: Where processing is necessary for public interest tasks

This Privacy Policy forms part of our commitment to transparency and your privacy rights. We encourage you to review this policy regularly and contact us with any questions or concerns.